| To help us maintain the highest levels of customer satisfaction,
please take a moment to answer these questions. Your response
is sincerely appreciated.
Date of Service
Your Name (Optional)
Your E-Mail (Optional)
Technician's Name
Was the technician on time?
Yes
No
If no, did the technician call to alert you of the delay?
Yes
No
N/A
Was the technician helpful, friendly, and courteous?
Excellent
Good
Average
Fair
Poor
How would you rate the appearance of the technician?
Excellent
Good
Average
Fair
Poor
How would you rate the competence of the technician?
Excellent
Good
Average
Fair
Poor
Did we meet or exceed your expectations?
Excellent
Good
Average
Fair
Poor
What is your overall rating for this visit?
Excellent
Good
Average
Fair
Poor
How likely are you to recommend On-Site Computer Solutions to a Coleague?
Would Recommend
Very Likely
Somewhat Likely
Not Likely
Would Not Recommend
How did you find out about On-Site?
Details:
Would you like to be notified of virus and security alerts?
Yes
No
If you have any comments or suggestions, please let us
know. If a technician has exceeded your expectations, please
help us recognize them.
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