Archive for the ‘On-Site News’ Category

Surge Suppression

Wednesday, September 9th, 2009

In the wake of this last weekend’s lightning storm, we’ve seen a rash of clients who have suffered losses due to electrical surges or strikes. Much of the time, these catastrophic losses could have been prevented by adequate surge protection. When a business doesn’t prepare for these events in advance, it can result in damage that ranges from a blown network card to destroyed systems. This week, we have seen the full gamut of damage.

With these things in mind, we would like to remind our valued clients these best practices to ensure system uptime and data integrity:

1. Surge suppressors are typically reliable for one power strike. If this occurs, it may just become a glorified power strip. Make sure that when purchasing a surge suppressor, find one that has an LED that indicates that the unit is providing surge suppression.

2. Many higher-end surge suppressors provide warranty support for information systems in the case that a registered, under-warranty suppressor fails to protect systems. It’s important to make sure that a quality product is chosen in the case of such an event.

3. Many clients make the mistake of believing that a power strip is also a surge suppressor. Make sure that your unit provides suppression, not just power.

4. In the case of a power outage, a computer’s hard drive can become corrupted due to a loss of power, causing the system to become unbootable. Every server or high-function workstation should be protected not only by surge suppression, but also with a UPS (Uninterruptible Power Supply).

5. Power surges typically enter the computer network through power, but they can also enter through the internet connection. It is critical to surge suppress the data leads to the network. Some surge suppressors provide Ethernet or Coaxial protection, allowing the entry point of the data network to be protected. A strike that enters the data network can be deadly, as it can blow out multiple switches, computers, and servers.

6. If your business or home is prone to surges and lightning strikes, it would be worth it to discuss the issue with a qualified electrical firm. It’s possible that your home or business isn’t grounded properly.

Of course, due to the power of a direct lightning strike, sometimes suppressors fail, but the majority of surge protectors can protect from high voltage spikes that might otherwise damage your systems.

As we move into fall storm season, I would urge our clients to form a plan of action to ensure that systems are protected. If you would like assistance with this, On-Site would be glad to assess your needs so that you can avoid downtime in the future.

Regards,

Brian McMurtry
Sr. Network Administrator
On-Site Computer Solutions

Symantec Small Business Certification

Tuesday, July 28th, 2009

symantec small business specialist

On-Site is excited to have achieved Symantec Small Business Certified Partner. As a Small Business Certified Partner, On-Site is recognized for demonstrating Knowledge in:

  • Symantec Backup Exec 12.5
  • Symantec Backup Exec System Protection 8.5
  • Symantec Endpoint Protection 11
  • Symantec Endpoint Protection Small Business 12
  • Symantec Protection Suite (new as of June 2009)

On-Site is your best source for Symantec Products in Southwest Indiana.

View On-Site’s Symantec Partner Profile

Contact us for more information about Symantec Products: 812-424-4357

Freedom Fest Patriot Cams

Monday, June 15th, 2009

On-Site Computer Solutions is excited to partner with Wow! (Sigecom) Internet, and News 25 to bring you the 2009 Evansville Freedom Festival Patriot Cams.

The Patriot Cams will be live starting Tuesday at:

http://www.424help.com/freedomfest/

While you are down at the riverfront, feel free to make use of the free wi-fi internet, also provided by On-Site and Wow! Internet.

2008 Server and Vista SP2

Friday, June 5th, 2009
vista-sp2Microsoft has released a major update this last week.
 
Service Pack 2 has been released for Vista. A service pack is a bunch of updates, security stability, and functionality related, all rolled up into one update.
 
We strongly recommend loading Service Pack 2 on all computers running Vista. If you have dialup internet, downloading it will take forever (a very long time), so you may want to take your computer to a location that has broadband internet to load it, or have it installed by a professional.
 
* You should make sure that your computer is free of viruses and other malware before loading any service pack. Failure to do so could make the service pack fail to load, and render your computer inoperable.
 
Here is the Microsoft Frequently Asked Questions Page for Vista SP2:
 
Feel free to call if you have any questions. As always, have a great day!

Evansville Data Recovery

Tuesday, April 28th, 2009

On-Site Computer Solutions is now offering Data Recovery Services in Evansville, IN.

On-Site Computer Solutions is proud to announce that we have partnered with DataTech Labs, one of the Nation’s leading Data Recovery specialists. As a result of this partnership, On-Site will be able to provide hardware level data recovery for our clients in Evansville, and the Tri-State area.

DataTech Labs specializes in data recovery solutions for all failed media devices from all operating systems.  Their specialties include:

DataTech Labs is a nationwide leader in the field of data recovery.  As Evansville’s Datatech Labs Authorized Service Center, On-Site will offer fast turn around time, and competitive pricing on data recovery.

If you have experienced a hard drive crash or malfunction, turn off the device immediately and unplug it.  Attempting to retrieve the data from the drive can damage your data further, and make for a costlier recovery. If you need data recovery services in Evansville, On-Site is now a Datatech Labs Authorized Service Center.  Our engineers will ensure a speedy return of your data.

Call 812-424-4357 for a free consultation and quote on recovering your valuable data.

Evansville Data Recovery